CEDU crisis could mean
opportunity, or...?
Janyce Lastman LL.B.
Educational Consultant, Case Manager
Toronto ON CANADA
janycelastman@hotmail.com
April 06, 2005
In the last 10 days we have witnessed a major shake-up in
the youth residential treatment program industry.
Liquidating so many children at risk without notice to parents
lacking the tools to cope, terminating long-term and loyal
staff without remuneration owed, and literally locking doors
within 48 hours of a terse press release confirming bankruptcy...
To this Canadian consultant at least, the scenario was shallow,
callous and cold-hearted - not to mention surreal. In retrospect,
perhaps it actually reflected simply very poor business practices,
an absence of professional courtesies left to call in, and
highly irresponsible disaster planning.
I empathize with the many families now scrambling to re-finance,
book transports and find new placements for their vulnerable
teens. By sheer luck, none of my clients were directly affected.
Like most other ed consultants, I've had my share of students
at CEDU/ Brown programs in the past. Frankly, CEDU's pre-packaged
marketing and programming, and top-down management style never
matched my personal fondness for smallish, individually operated,
unique programs with character. Yet CEDU had always served
a certain niche, rather effectively at that, for 30-odd years.
The students I did place at CEDU programs all benefited -
some greatly so - as did their families.
Bottom line folks, is it'll take a while for this dust to
settle. None of us, not consultants, escorts, admission directors
nor CEO's, can be sure of the big-picture implications, though
I suspect they may be substantial. The good news is that some
really excellent staff are unexpectedly available and likely
quite motivated to seek employment with other programs, sadly
stiffed of end-of-month paycheques and severance pay, and
left with frozen pensions. And of course, a potential business
boom awaits transport agencies and ed consultants alike, as
well as many top-notch programs whose admissions numbers are
currently at low tide. Reading the "letters of support"
on StrugglingTeens.com, one senses not only the genuine concern,
but the equally strong "come hither" sales pitch
running through most of them.
Which brings me to the vulture effect. We should focus on
assisting those in distress, not on re-slicing the pie to
give ourselves bigger pieces. We owe a duty of care to our
current clients: patients, students, families and staff alike,
and an ethical responsibility to ourselves to remain prudent
and responsible in our work. Hopefully, the more stable RTC's
etc. will not short-circuit their staff screening and hiring
process, or their clinical and educational admission reviews.
Hopefully, new parents about to place children in Wilderness,
EmG's or RTCs will not be scared away en masse by the whole
CEDU mess. And hopefully, the private health care insurance
providers and out-of-state funding dollars that allow so many
access to quality help, will neither be compromised nor withdrawn.
My optimistic side tells me none of this should transpire.
But instinct and caution remind me that anything is possible.
Those of us who care deeply about the people and issues within
our industry should not only weather the storm, but grow stronger
despite it. In the interest of being "better safe than
sorry" however, a sensible ed consultant's recommendation
to one's existing clients may be to avoid advancing or tying
up large sums of money with any program at this time, regardless
of incentive discounts offered. To clarify, I am not suggesting
that families hold back fees or deny payment for agreed-to
costs or expenses. However, this is the ideal time to pay
only as they go, even if it costs a bit more in the end, and
reduce their total exposure.
In any event, it sure will be an interesting landscape to
explore once the dust clears away. I'd be interested in hearing
others' thoughts on these issues.
Janyce Lastman LL.B.
Educational Consultant, Case Manager
Toronto ON CANADA
janycelastman@hotmail.com
Copyright ©
2004, Woodbury Reports, Inc. All Rights Reserved.
(This article may not be reproduced without written approval
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