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Right
Direction Adolescent
Services
Glenns Ferry, Idaho 83623
Ellwood Crowell, Director
of Operations
(208) 366-7935 -
(888) 592-8400
Right
Direction Adolescent Services is an employee
owned, Non-violent Crisis Intervention Agency. It contracts with
the legal guardians of at-risk adolescents in order to safely transfer
their adolescent either from the home setting to a school or program,
or from one facility to another facility. Right Direction agents
initiate the transfer of the adolescent using respect and non-intimidation
while basing their approach on the adolescent’s current and past
family dynamics.
The Right Direction Adolescent Service directors have a combined
experience of twenty-five years of working in crisis-intervention,
both transporting adolescents and providing crisis hotline counseling.
Their agents have successfully and safely transported over 900
adolescents and youth, with less than 3 % of these transports ever
having resulted in physical confrontations. They take pride in
this statistic, because they feel the infrequency of these physical
incidences is due to their attitude and training and the considerable
effort their agents put forth to communicate with the adolescents
they are transporting. Their agents treat their adolescents with
respect, which they believe “is a vital first step to effect a
positive change.” They do not use any type of police style restraint
system, only using non-invasive physical holds when necessary,
which might cause discomfort but do not inflict injurious pain
on the adolescents regardless of the situation. They carry a Certificate
of Professional Liability Coverage written expressly for transporting
at-risk Adolescents.
Their agents have worked with over 100 boarding schools, wilderness
programs and hospitals throughout the United States, Mexico,
Canada, the Dominican Republic, Samoa and Jamaica, educating themselves
ahead of time about the program where they will be escorting the
adolescent, to prepare for the intervention. This ensures that
they can openly and honestly share necessary information about
where and how the adolescent will travel, as well as the positive
effects that can be gained from the program where they are going.
They believe it is better to deal with the consequences of an honest
answer, rather than to deceive an adolescent, then having to face
the lie at a later date. If sensitive information is better kept
private, agents will not discuss the subject or decline to comment,
rather than to overtly mislead the adolescent.
Their website allows
parents to talk with other
parents to help reassure
them during this time of crises. Parents who have visited
their web site have called
it, “a nice and simple web
page that is easy to navigate
during a time of crisis;” a “very informative tool.
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